Privacy Policy
Last Updated: January 15, 2025
Branchon Info Solutions Private Limited ("we," "us," or "our") operates the Merchant Bots website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Company Information
Branchon Info Solutions Private Limited
#301, GH15, Sector 20
Panchkula, Haryana - 134116
India
Email: contact@merchantbots.com
Information We Collect
Personal Information
When you schedule a consultation or contact us, we may collect:
- Name
- Email address
- Phone number
- Amazon seller account information
- Business details
Automatically Collected Information
We may automatically collect certain information when you visit our website:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Provide and manage our services
- Communicate with you about our services
- Schedule and conduct consultations
- Analyze and improve our services
- Send marketing communications (with your consent)
- Comply with legal obligations
- Prevent fraud and maintain security
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist us in operating our business (e.g., email service providers, analytics providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Data portability
- Withdraw consent
To exercise these rights, please contact us at contact@merchantbots.com
Cookies and Tracking Technologies
Our website may use essential cookies necessary for basic functionality. We do not currently use tracking or advertising cookies. If this changes in the future, we will update this policy and provide appropriate notice.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Branchon Info Solutions Private Limited
#301, GH15, Sector 20
Panchkula, Haryana - 134116
India
Email: contact@merchantbots.com